Scribe
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The process exists in someone's head. That's the problem.
When processes aren't documented, the person who knows how they work becomes the process. They field the same questions. They run the onboarding. They're the first call when anything goes wrong. That's not a job description — it's a system failure. Scribe records any process as someone works through it and builds a step-by-step guide automatically. The knowledge exists outside of anyone's head. Get started at scribe.com
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