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FOR LOCAL SERVICE BUSINESSES

More booked customers. No more missed calls.

We build your modern website and marketing machine: missed-call text-back, fast replies, booking, reminders, and review requests. $297/month.

Book a free intro callSee what $297 includes
★★★★★
“Helped us actually get found through online searches and Yelp.”
Ramtin K., The Well Company
BASSLINE FOUNDATIONSRunning on autopilot
Bassline
A customer finds you on Googlemobile IV therapy near me

Website · CRM · Text-back · Booking · Reviews · 24/7 AI receptionist

LOCAL BUSINESSES RUNNING ON BASSLINE
The Well Company logoKim Ky Noodle House logoDairyAssure logoSMH Associates logoGraceful Living logoAcadia Homes logoSolutions Healthcare logo

WHEN THE TOOLS DON'T TALK

A missed call is a customer
who books someone else.

A call goes to voicemail. A form waits in an inbox. The follow-up lives in someone’s head. Each missed handoff costs time and trust.

Spock at a desk covered in paperwork before customer tools are connected
09:14Missed callCustomer asked for an estimate
10:02Form in an inboxNo owner or next step assigned
FridayFollow-up forgottenA good job ends without a review request
ONE SYSTEM. EVERY HANDOFF.

Follow one customer from
Google search to repeat visit.

Your website, conversations, bookings, and follow-up work together. We build the connections and keep them running.

01 · Get Found

A customer finds your business.

He searches for mobile IV therapy nearby. Your website explains the service and gives him a clear next step.

BasslineCustomer journey
Kyrie, an example customer
Kyrie M.Looking for a local business
Google
mobile IV therapy near me
AllMapsImages
thewellcompanytemecula.com

Mobile IV Therapy in Temecula
The Well Company

IV therapy and aesthetics, brought to you. Explore services and book a visit.

Two ways to find you. One website to take the next step.
We build your website and prepare your local presence for search.

A search becomes a visit to your website.

02 · Capture Leads

His question becomes a customer record.

Kyrie sends an inquiry. His name, message, and source arrive together in your pipeline, ready for your team.

BasslineCustomer journey
Kyrie, an example customer
Kyrie M.Inquiry captured
The Well Company website built by Bassline
Website inquiry

“Can I book a visit?”

Kyrie M. · New inquiry

Added to your CRM
We connect your forms, calls, and messages to one CRM.

The details move with him, not between inboxes.

03 · Respond Quickly

He hears back while he’s interested.

A quick reply keeps the conversation going. Your team has the context and can step in whenever it is needed.

BasslineCustomer journey
Kyrie, an example customer
Kyrie M.Conversation started
Today · Website inquiry

Can I book a visit for tomorrow?

Hi Kyrie. We have 2:30 PM available. Would that work for you?

Reply sent · Team notified
24/7 AI receptionist

Routine calls answered. Your team handles the handoff.

We set up replies, missed-call text-back, and a 24/7 AI receptionist that hands off to your team.

One conversation, with the next step already in reach.

04 · Book Customers

The conversation becomes an appointment.

Kyrie chooses a time. His confirmation and reminder stay linked to the same record. Your team gets ready for the visit.

BasslineCustomer journey
Kyrie, an example customer
Kyrie M.Visit confirmed
Your next appointment
TUE22

Mobile IV visit

Kyrie M. · 2:30 PM

Confirmed
Confirmation sent Reminder scheduled
We connect booking, confirmations, and reminders.

An inquiry turns into work on the calendar.

05 · Get Reviews

His experience can help the next customer.

After the visit, Kyrie receives a request for honest feedback. Published reviews help other people decide who to trust.

BasslineCustomer journey
Kyrie, an example customer
Kyrie M.Visit completed
After Kyrie’s appointment

Good work deserves
to be heard about.

Thanks for choosing us, Kyrie. How was your visit? We’d appreciate your honest review.

★★★★★Leave a review
Review request sent
Every customer gets a review request after the visit.

Your work builds the reputation the next customer sees.

06 · Bring Them Back

The next visit starts with a familiar name.

A timely follow-up invites Kyrie back. His history is already there, so the next conversation starts where the last one left off.

BasslineCustomer journey
Kyrie, an example customer
Kyrie M.Ready for another visit
The next conversation
First visit completed Preferences saved

Hi Kyrie, ready for your next visit? You can find a time that works for you here.

A familiar customer.A new appointment.
We set up follow-up and reactivation around your customer journey.

One relationship. More opportunities to serve them well.

BUILT AROUND YOUR BUSINESS

Built for businesses that run
on calls and appointments.

Tax & accounting
Restaurants
Mobile IV therapy
Med spas
Contractors
Law firms
Hair & beauty
Roofers
Real estate
Assisted living
Pet care
Plumbing
Automotive

HOW IT WORKS

Set it up once.
Let it run.

01

Onboarding

We learn how customers find you, contact you, and buy from you.

02

Build

We build your website and connect the customer system to your workflow.

03

Launch

We test the paths from inquiry to booking before the system goes live.

04

Run

We keep it working, make your updates, and flag the leads worth calling back first.

Spock coordinating the connected business system

We manage the system. You manage the customers.

WHAT FOUNDATIONS INCLUDES

Buy the tools.
Or have it all handled.

The website, CRM, 24/7 AI receptionist, booking, follow-up, and reviews are all part of one service. Compare that with the tools you pay for today.

BASSLINE FOUNDATIONS · BUILT AND MANAGED

Your website and customer system. Handled.

We build your website and manage the system that turns interest into booked and returning customers.

$297 / month
Website included · Pay yearly ($2,970) and get 2 months free
Already have a website?

We can integrate your website with our customer system and handle the connections for you. Choose “Use my website” for the same $297/month with no three-month minimum.

What your business gets

  1. 01 · Get Found

    A website built and maintained for you, with pages optimized for Google and AI search like ChatGPT.

  2. 02 · Capture Leads

    Forms, calls, and messages connected to one CRM. Every inquiry has a place and a next step.

  3. 03 · Respond Quickly

    Missed-call text-back, follow-up, and a 24/7 AI receptionist that hands off to your team.

  4. 04 · Book Customers

    Booking, confirmations, and reminders connected to the same customer record.

  5. 05 · Get Reviews

    Honest review requests after service to help your reputation reflect your work.

  6. 06 · Bring Them Back

    Follow-up and reactivation, with ongoing updates and management from our team.

Book a free intro call

FROM THE PEOPLE WE WORK WITH

In their own words.

“Bassline built us a clean, professional website with easy online scheduling and helped us actually get found through online searches and Yelp which has been huge for a local mobile IV and aesthetics business like ours. The process was smooth, and Ramon has been great throughout the whole process, always available to answer questions and help when needed.”
The Well Company logoRamtin K.The Well CompanyIV therapy
“Bassline helped our mom-and-pop medical billing and MSO practice from word-of-mouth referrals to a nationwide platform. We can reach new bids and clients at scale, take applications in real time, and show that we’re willing to evolve. My only regret is we didn’t reach out sooner.”
Solutions Healthcare logoHaron A.Solutions HealthcareMedical billing & MSO

KEEP THE TOOLS THAT WORK

Keep the tools you like.

We connect them so every customer lives in one place.

CloseHousecall ProHubSpotZohoCalendlyAcuity SchedulingGoogle CalendarOutlookCal.comZapierWordPress

REAL BUSINESSES

Built for the people
behind the business.

Graceful Living project imagery
SENIOR CARE & ASSISTED LIVING

Graceful Living

A clear, caring first stop for families choosing a small care home.

Kim Ky Noodle House project imagery
RESTAURANTS & HOSPITALITY

Kim Ky Noodle House

Food and place at the heart of the experience.

Acadia Homes project imagery
REAL ESTATE · CASH HOME BUYERS

Acadia Homes

Built for speed to lead: a cash-offer funnel and custom seller intake that get motivated sellers to a call fast.

SMH Associates project imagery
ACCOUNTING & PROFESSIONAL SERVICES

SMH Associates

A professional presence with a straightforward path to contact.

See more work ↗
Ramon Chanco, founder of Bassline Labs

WHY WE BUILT IT

Big-brand experience.
Built for local business.

Hey there - I’m Ramon, founder of Bassline Labs. I spent years leading Product & Operations at venture-backed tech companies and helping build the marketing behind some of the world’s biggest brands in entertainment, retail, and consumer goods.

I saw what the best businesses do well: they make it easy for people to find them, become customers, and keep coming back.

Most local business owners want the same thing, but don’t have the time or team to piece it all together.

That’s why I built Bassline.

We set it up, connect it, and keep it running so you can focus on your business.

Ramon Chanco Founder, Bassline Labs

A FEW THINGS YOU MIGHT BE WONDERING

Good questions.
Straight answers.

What does $297/month include?

A new website plus the managed customer system: pages optimized for Google and AI search such as ChatGPT, CRM, lead routing, booking, follow-up, review requests, and ongoing updates. A 24/7 AI receptionist is included where your phone setup supports it, with a handoff to your team. We confirm usage and any third-party costs before starting.

How will I know it's working?

Every piece is tested before launch. Then we track calls, leads, and bookings so you can see what changed. Rankings and demand also depend on your market, so we report what we can measure.

Is there a minimum term?

The new-website plan has a three-month minimum. If you use your existing website, it is still $297/month with no three-month minimum. An annual option is $2,970 paid upfront. We review the service agreement together before you begin.

What if I already have a website and I want to use the Bassline system?

If your current site is compatible, we can connect it to the same managed customer system for the same $297/month. We review its forms, calls, booking, and integrations before confirming the path. If you prefer a replacement, we build it privately while your current site stays live.

Who handles the setup and ongoing work?

We build and connect the system, test it before launch, and maintain it. You handle your customers. Submit content-update requests as you need them; we work through them one at a time. Major redesigns, custom software, and unusual migrations are scoped separately.

What is outside the plan?

Custom APIs, databases, portals, applications, and unusual migrations require separate scope. Premium tools and overages are passed through only with approval. Ad spend is not included.

Can I take my website with me?

Your domain, business profiles, calendar, analytics data, and supplied assets remain yours. A website built by Bassline is eligible for a free handoff after 12 paid months. Earlier transfer costs $297 for each month remaining until month 12. Bassline retains its reusable tools and pre-existing intellectual property.

Spock on top of new inquiries
Spock keeping the customer system organized
Spock taking a break while the tools stay connected

ONE SYSTEM. ONE TEAM.

Stop stitching your
business together.

Website · CRM · Phone · Follow-up · Booking · Reviews

Website, calls, booking, and reviews, run for you. $297/month. Keep your current site with no minimum term.

Book a free intro call